Shipping Policy

At RelieveVibe, we’re committed to getting your order to you safely and as quickly as possible.

Processing Time

Orders are typically processed and prepared for shipment within 1–3 business days after your order is placed.

Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.

Delivery Time

Your order is typically delivered within:

5–9 business days

Delivery times may vary depending on your location, courier delays, weather conditions, holidays, or other circumstances outside our control.

Order Tracking

Once your order has been shipped, tracking information will be provided when available.

Please allow some time for the tracking information to update after your order has been dispatched.

Shipping Delays

While we do our best to ensure timely delivery, occasional delays may occur due to circumstances beyond our control, including:

• Courier or logistics delays

• Severe weather

• Public holidays

• Incorrect or incomplete delivery information

• High order volumes

• Other unforeseen circumstances

If your order is taking longer than expected, please contact our customer support team and provide your order number so we can assist you.

Incorrect Shipping Information

Please make sure your shipping address and contact information are correct before completing your purchase.

RelieveVibe is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided at checkout.

If you notice an error in your shipping information after placing an order, contact us as soon as possible. We will do our best to assist you, but changes cannot be guaranteed once an order has been processed or shipped.

Lost or Damaged Packages

If your package arrives damaged, or if you believe your package has been lost in transit, please contact our customer support team with your order number and relevant details.

We will work with you to investigate the issue and determine the appropriate resolution.

Questions About Your Order?

If you have any questions about your shipment or delivery, please contact the RelieveVibe Customer Support team with your order number.

RelieveVibe

Estimated delivery: 5–9 business days